Privacy
policy

Techdept Limited of 1 -037 Electric Works Sheffield Digital Campus, Sheffield, South Yorkshire, UK, S1 2BJ (We or us) are committed to protecting and respecting the privacy of users of the Tidybrand software (Software) and the website www.tidybrand.com (Site).

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, or that we otherwise obtain as a result of your use of the Software or visiting the Site will be processed and held by us. Please read the following carefully to understand our views and practices regarding your data and how we will treat it.

We reserve the right, at any time, to modify this Privacy Policy. By using the Software or visiting the Site you consent to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy Policy and by continuing to access or use the Software or visit the Site you accept any revised version of this Privacy Policy from time to time.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data during use of the Software:

  • Information that you provide when registering to use the Software through the Site (either on a paying basis or for a free trial) including your name, address, contact email, phone number and other billing details. We may also ask you for information if you report a problem with the Software or otherwise contact us in relation to your use of the Software or account details or through the Site.
  • If you contact us, we may keep a record of that correspondence.
  • Details of your use of the Software and the Site [including, but not limited to, traffic data, location data, weblogs and other communication data, and numbers, sizes and types of files uploaded, downloaded or accessed or the other resources you access.

IP ADDRESSES AND USAGE

We may collect information about your computer or other device that you use to access the Software or the Site, including where available your IP address, operating system and browser type, for system administration and enhancement. We may also collect other data about your usage of the Software and the Site and metadata concerning any files that you upload, download or access using the Software.

COOKIES

We use cookies to help us to provide you with a good experience when you use the Software and the Site and they also allow us to improve our services. A cookie is a small data file that we transfer to your device that you use to access the Software or visit the Site. We may use cookies to save your registration information and login password for future logins to the Software and/or visits to the Site. We may use cookies to enable certain features of the Software, to better understand how you interact with the Software and to monitor usage of the Software and the Site. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of the Software or the Site.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or on our behalf. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Any payment information and transactions are carried out via website and is subject to the privacy policy of such site.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via the internet; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

  • To allow you to access and use the Software and the Site.
  • To ensure that the Software operates in the most effective manner for you and for the device upon which you are accessing the Software and to personalise and improve your experience of using the Software and visiting the Site.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes and to provide software updates.
  • To notify you about changes to our service.

If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data or unsubscribe at any time by sending an email to the email address below. We may use any information to monitor and analyse use of the Software and the Site.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties with your consent or otherwise:

  • If we use any such third party to help us provide and improve the service to you via the Software or the Site including hosting, data management and storage, analysis and payment arrangements. In such case such third parties will have access to your information to the extent it is necessary to perform such services on our behalf.
  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • We or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our licence terms in relation to the Software or Site at http://tidybrand.com/Terms or otherwise to protect any of our property rights. This includes exchanging information with other companies and organisations for the purposes of fraud protection or prevention and credit risk reduction.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@techdept.co.uk.

ACCESS TO INFORMATION

You have the right to access information held about you.

If you are an account holder you can access, review and amend the personal information that we hold about you using the appropriate account settings tool.

In relation to any other information your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

RETENTION OF INFORMATION

We will retain your information for so long as you continue to have an account for the purposes of using the Software or, in relation to data obtained through your visits to the Site alone, for so long as we reasonably consider such data to be relevant. We may retain and use such information to the extent that it is necessary to comply with any legal obligation, or in order to enforce or apply our licence terms in relation to the Software or the Site at http://tidybrand.com/Terms or otherwise to protect any of our property rights or resolve any disputes.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@techdept.co.uk OR daniel.kirby@techdept.co.uk

Techdept is the team behind Tidybrand

We’re a team of 15 people based in the UK, established in 2004. Our team helps business people make the most of the internet. We build custom web sites and apps for web, social and mobile.

Learn more at: www.techdept.co.uk